Privacy Policy | Neuron Path Hub

1. Data Controller Information

Neuron Path Hub Co., Ltd., registered in Thailand at 45/2 Arak Soi 6, T. Si Phum, A. Mueang Chiang Mai, Chiang Mai 50200, operates as the Data Controller responsible for the processing and protection of personal data collected through neuronpathhub.click and our related educational training services.

2. Personal Data We Collect

We collect only the minimum necessary information required to provide educational instruction, facilitate course enrollment, and communicate with prospective and enrolled students. This data includes:

Contact Identification Data: Full name, email address, telephone number, and geographical location.
Educational Profile Data: Current market experience level, preferred charting software, and specific training goals submitted via our inquiry forms.
Student Diagnostic Data: Trade logs, anonymized trade screenshots, and homework submissions voluntarily provided for 1-on-1 clinics or cohort evaluations.
Technical & Usage Data: Anonymized IP addresses, browser types, device information, and interaction timestamps collected through essential and analytical cookies.

3. Legal Bases & Purposes of Processing

We process your personal data under the following lawful bases pursuant to the Thailand Personal Data Protection Act (PDPA B.E. 2562) and global privacy standards:

Performance of Contract: To administer course enrollments, deliver live interactive lecture links, grade weekly chart assignments, and provide student support.
Legitimate Interests: To improve our instructional curriculum, protect our digital infrastructure from malicious traffic, and optimize website responsiveness.
Consent: Where you have explicitly opted in to receive technical market research articles or where you have accepted analytical cookies.

4. Data Retention Periods

Personal data is retained only for as long as necessary to fulfill the educational purposes outlined in this policy or to comply with statutory accounting and tax obligations in Thailand:

Student Academic Records & Attendance: Retained for 3 years following course completion for alumni verification and certificate re-issuance.
General Inquiry Data: Retained for 12 months after the initial contact if enrollment is not finalized.
Diagnostic Trade Submissions: Retained for the duration of the 1-on-1 mentoring period (plus 30 days) and subsequently permanently deleted from mentor storage.

5. International Data Transfers

Because our student body is global, certain operational cloud tools (such as encrypted email hosting, calendar scheduling, and secure video conferencing infrastructure) may store data on servers located outside Thailand. We ensure that all third-party service providers maintain robust encryption standards and contractual safeguards equivalent to Thailand PDPA requirements.

6. Your Legal Data Rights

Under applicable data protection legislation, you are entitled to exercise the following rights regarding your personal information:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal records.
Right to Erasure ('Right to be Forgotten'): Request deletion of your personal data when it is no longer required for educational administration.
Right to Restrict or Object to Processing: Object to processing based on legitimate interests or withdraw consent at any time.
Right to Data Portability: Request transmission of your profile data in a structured, machine-readable format.

7. Privacy Contact & Data Protection Inquiries

To exercise any of your data protection rights or submit a privacy inquiry, please reach out to our privacy coordinator:

Data Controller: Neuron Path Hub Co., Ltd.
Address: 45/2 Arak Soi 6, T. Si Phum, A. Mueang Chiang Mai, Chiang Mai 50200
Email: info@neuronpathhub.click
Phone: 053-581-734